1. Never respond when you are not calm. If you are not sure that you are calm, don’t respond. Take time to calm yourself down first.
2. Take a deep breath as a first step to calm yourself down.
3. Speak in gentle tone to reduce the tension of the situation.
4. Realize that you can find…
June 04, 2011 | 09:46 PM |
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15 tips to stay positive.